PRIVACY POLICY

How we collect, use, and protect your personal information

Last Updated: December 2024

OVERVIEW

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fantasy sports platform and related services. We are committed to protecting your privacy and maintaining the security of your personal information.

By using our services, you consent to the data practices described in this policy. If you do not agree with our practices, please do not use our services.

INFORMATION WE COLLECT

Personal Information You Provide

Account Registration

  • • Full name and date of birth
  • • Email address and phone number
  • • Username and password
  • • Physical address
  • • Government-issued ID information

Financial Information

  • • Payment method details
  • • Banking information for withdrawals
  • • Transaction history
  • • Tax identification numbers

Information Collected Automatically

Device & Usage Data

  • • IP address and location data
  • • Device type and operating system
  • • Browser type and version
  • • Pages visited and time spent
  • • Referral sources

Platform Activity

  • • Contest entries and results
  • • Gameplay patterns and preferences
  • • Communication with support
  • • Feature usage and interactions

HOW WE USE YOUR INFORMATION

Service Operations

  • • Process account registration and verification
  • • Facilitate contest entries and payouts
  • • Provide customer support services
  • • Maintain platform security and integrity
  • • Comply with legal and regulatory requirements

Platform Improvement

  • • Analyze usage patterns and preferences
  • • Develop new features and services
  • • Personalize user experience
  • • Send promotional communications (with consent)
  • • Conduct research and analytics

COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content.

Essential Cookies

Required for basic platform functionality, security, and user authentication.

Analytics Cookies

Help us understand how users interact with our platform to improve services.

Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness.

Cookie Management

You can control cookies through your browser settings. Note that disabling certain cookies may limit platform functionality.

THIRD-PARTY SERVICES

Service Providers We Work With

Payment Processing

  • • Credit card processors
  • • Bank transfer services
  • • Digital wallet providers
  • • Fraud prevention services

Platform Operations

  • • Cloud hosting providers
  • • Analytics and monitoring tools
  • • Customer support platforms
  • • Marketing and communication services

Third-Party Privacy

We carefully select third-party partners and require them to maintain appropriate security measures. However, we are not responsible for their privacy practices. We encourage you to review their privacy policies.

INFORMATION SHARING & DISCLOSURE

When We Share Information

With Your Consent

We may share information when you explicitly consent or direct us to do so.

Legal Requirements

We may disclose information to comply with laws, regulations, legal processes, or government requests.

Business Transfers

Information may be transferred in connection with mergers, acquisitions, or asset sales.

Safety & Security

We may share information to protect rights, property, safety, or to investigate fraud or violations.

YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights regarding your personal information:

Access & Control

  • • Access your personal information
  • • Correct inaccurate information
  • • Delete your account and data
  • • Export your data
  • • Restrict processing of your data

Communication Preferences

  • • Opt out of marketing communications
  • • Manage notification preferences
  • • Control cookie settings
  • • Object to certain data processing

How to Exercise Your Rights

To exercise these rights, contact us at [email protected] or through your account settings. We will respond within the timeframes required by applicable law.

DATA SECURITY MEASURES

We implement comprehensive security measures to protect your personal information:

Encryption

All data is encrypted in transit and at rest using industry-standard protocols.

Access Controls

Strict access controls and authentication measures protect against unauthorized access.

Monitoring

Continuous monitoring and regular security audits help detect and prevent threats.

Important Security Note

While we implement strong security measures, no system is completely secure. You should also take steps to protect your account, such as using strong passwords and not sharing login credentials.

DATA RETENTION

We retain your personal information only as long as necessary for the purposes outlined in this policy:

Active Accounts

Information is retained while your account is active and for a reasonable period afterward to comply with legal obligations.

Closed Accounts

After account closure, we may retain certain information for legal, regulatory, or legitimate business purposes.

Legal Requirements

Some information may be retained longer to comply with tax, anti-money laundering, or other legal requirements.

CONTACT US ABOUT PRIVACY

If you have questions about this Privacy Policy or our data practices, please contact us:

Privacy Team

Email: [email protected]

Response time: Within 30 days

General Support

Email: [email protected]

For account and technical issues

POLICY UPDATES

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.

Notification of Changes

We will notify you of material changes via email or platform notification.

Effective Date

Changes become effective 30 days after notification, unless immediate compliance is required by law.

Previous Versions

Previous versions of this policy are available upon request.

QUESTIONS ABOUT PRIVACY?

Contact our privacy team at [email protected]

Contact Us